FL04-B-FAQ
Frequently Asked Questions (FAQs) ❓🌍
Planning your Sri Lankan adventure? Here are answers to some of the most common questions about our tours, booking process, travel preparations, and more!
📍 Booking & Customization
- How do I book a tour package?
You can book a tour by:- ✔ Visiting our website and filling out the contact form.
- ✔ Calling our customer service team for personalized assistance.
- ✔ Receiving a customized itinerary based on your preferences, along with a quote.
- Can I customize my tour package?
Absolutely! We specialize in tailor-made itineraries. Customize:- ✔ Destinations & activities
- ✔ Accommodations & transportation
- ✔ Special requests & experiences
- What languages do your guides speak?
Our professional guides are fluent in:- ✔ English, Sinhala, Tamil, German, Swedish, and other languages upon request.
💳 Booking & Payment
- What payment methods do you accept?
- ✔ Bank transfers
- ✔ Credit cards (Visa, Mastercard, AMEX) via a secure online payment gateway
- Is a deposit required to confirm my booking?
- ✔ Yes, a non-refundable deposit of 20% of the total cost is required.
- When is the final payment due?
- ✔ The remaining balance is due 30 days before arrival in Sri Lanka.
🧳 Travel Preparation
- What should I pack for my trip to Sri Lanka?
- ✔ Light, breathable clothing for warm weather
- ✔ Swimwear & sunscreen for beach days
- ✔ Insect repellent & a hat for outdoor activities
- ✔ Modest attire for religious sites (covering shoulders & knees)
- ✔ Comfortable walking shoes for sightseeing
- Do you provide travel insurance?
- ✔ We don’t provide travel insurance directly, but we strongly recommend purchasing coverage.
- ✔ We can guide you to reputable providers for comprehensive coverage.
🚦 Health & Safety
- Is it safe to travel in Sri Lanka?
- ✔ Yes! We prioritize your safety.
- ✔ Our driver guides and chauffeur guides are trained in safety standards and traffic regulations.
- What happens in case of an emergency?
- ✔ We provide a 24/7 emergency contact number.
- ✔ You can reach us anytime during your trip for assistance.
🙏 Local Customs & Etiquette
- Are there any cultural considerations I should be aware of?
- ✔ Dress modestly at religious sites (cover shoulders & knees).
- ✔ Remove shoes & hats when entering temples.
- ✔ Ask permission before photographing locals.
- What’s the best time to visit Sri Lanka?
- ✔ West & South Coasts + Hill Country: December – March
- ✔ East Coast: April – September
- ✔ Sri Lanka is a year-round destination with different regions at their best at different times!
📍 Still have questions? Contact us today for personalized assistance! 🚀
We’re here to help you plan your perfect Sri Lankan adventure. Reach out to us for any additional queries or support.