FL03-B-Terms & Conditions

Ceylon Tours & GuidePro - Terms & Conditions

Ceylon Tours & GuidePro Terms & Conditions 📜✨

By booking a tour with Ceylon Tours & GuidePro, you agree to our terms and conditions regarding booking, payment, cancellations, liability, and dispute resolution. Please review the following key policies before confirming your trip.

📌 Booking & Cancellation Policies

  • ✔ A booking is confirmed upon receipt of:
    • Written confirmation from the traveler.
    • A non-refundable deposit of 20% of the total travel cost.
  • ✔ Standard Cancellation Fees:
    • 31-60 days before departure: Deposit is forfeited.
    • 15-30 days before departure: 25% of total ground arrangement cost is charged.
    • 8-14 days before departure: 50% of total ground arrangement cost is charged.
    • 7 days or less before departure: No refunds available.

💳 Payment Terms

  • ✔ A 20% non-refundable deposit is required to confirm a booking.
  • ✔ Full payment deadlines may vary based on travel arrangements.
  • ✔ The remaining balance must be paid before the final due date specified in your confirmation.

⚖️ Liability Disclaimers

  • ✔ Ceylon Tours & GuidePro reserves the right to make reasonable changes to travel arrangements without prior notice if deemed necessary.
  • ✔ Travelers are responsible for understanding and complying with all visa, passport, and travel regulations.
  • ✔ Any damages caused by travelers during their stay are their own responsibility, and the company must be indemnified against related claims.

🏥 Travel Insurance Recommendations

While not mandatory, we highly recommend that travelers obtain comprehensive travel insurance covering:

  • ✔ Medical emergencies & evacuation
  • ✔ Trip cancellations & curtailments
  • ✔ Baggage loss & delay
  • ✔ Personal liability protection

⚖️ Dispute Resolution & Governing Law

  • ✔ All bookings and contracts are governed by the laws of Sri Lanka.
  • ✔ Travelers should refer to the latest version of our Terms & Conditions on our website for up-to-date policies.

📍 For the complete Terms & Conditions, visit our website or contact us for further details! 🚀